Ronald G. Capelle, President & CEO, is an international expert in the assessment and implementation of organization design. With more than 30 years of experience, Ron brings a wealth of knowledge and insight to our executive clients.

Ron has consulted with a wide variety of national and international organizations including advanced technology, financial services, communications, health care, manufacturing, oil and gas, retail, and transportation, and all levels of government. His global consulting experience includes work with organizations in the private, non-profit and public sectors. This extensive experience provides Ron with a comprehensive knowledge base from which to understand the complex issues of organization assessment and change.

As well as consulting, Ron has completed extensive research into organization design and uses the data to offer clients a customized, proven approach to strategic organization design. He has written Changing Human Systems. This best seller has been used in over 50 college and university courses. His views on organization design were recently profiled on World Business Review, a television series hosted by Alexander Haig, and previously on The Executive Forum, a television show hosted by (former Apollo 13 Commander) Jim Lovell. He has been a radio phone-in show guest, is a frequent conference presenter, and has written articles for professional journals.

With a Ph.D. from York University, Ron is also a Certified Management Consultant (CMC); a Certified Organization Development Consultant; a Registered Psychologist (CPsych); a Certified Human Resources Professional (CHRP), and has completed the academic requirements for the Directors Education Program (University of Toronto Rotman School of Management and ICD Corporate Governance College).

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Raymond Daigneault, Senior Vice President, has over 30 years of senior managerial and executive experience. Before joining Capelle Associates, Raymond has held line and staff roles in large organizations, and managed diverse business functions such as risk management, strategic planning, operations, change management, process improvement and training services. He has a strong background in merging and restructuring business units, designing organizations and implementing cost effectiveness programs. He has been accountable for planning and executing a joint venture program to merge a line of business from two major organizations to create a new company. Raymond brings significant business experience to our clients.

He has provided organization design consulting services to organizations in varying industries/sectors including Health Care (Pharmaceutical, Laboratory Services) Financial Services (Banking, Insurance, Association), Manufacturing, Transportation and Retail. His organization design consulting experience include conducting organizational assessment of opportunities and designing and implementing change programs tailored to the unique requirements of our clients.

Raymond has extensive experience in project management and change management processes with large organizations and in working with senior executives and executive teams.

Fully bilingual, Raymond is a Certified Management Consultant (CMC) and is a Fellow of the Institute of Canadian Bankers (FIBC).

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Dwight Mihalicz, Senior Vice President, has over 40 years of organization experience. He brings extensive experience and knowledge to our corporate clients. His past experience includes senior management positions in national and international organizations and directorships on the Boards of two European-based organizations. In these positions he was involved in the leadership and strategic planning for large-scale, complex projects such as global redesign and start-up operations. Throughout his career, Dwight has obtained extensive experience in project and change management processes with large organizations.

He has provided organization design consulting services across all sectors, including utilities, financial services, health care services, and not for profits. His services have included organization design assessments, planning and managing organization design implementation projects, and conducting task alignment improvement processes.

Dwight had extensive experience in supporting executives and executive teams to transition their organizations using customized transformation projects. This has included a variety of projects from single business one location organizations to large, complex national and multi-national organizations.

Dwight completed his MBA at the University of Ottawa and is a Certified Management Consultant (CMC). He is the author of several publications.

Along with his current position at Capelle Associates, Dwight is involved in philanthropic work. He is currently a Director of the Dean’s Advisory Committee at the University of Ottawa’s Telfer School of Management and a Director of the University of Ottawa’s Advisory Board for the Centre for Global and Community Engagement. Internationally, he serves on the Governance and Finance working groups of the International Council of Management Consulting Institutes (ICMCI). He has held numerous Directorships including positions as a Director and past Chairperson of UNICEF Canada.

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He has extensive experience in aligning people development systems and organizational design with the goals and cultural values of business units during periods of rapid international growth as well as in start-ups, acquisitions and divestments. Throughout his career, he has worked as a member of senior management teams on the design and implementation of integrated, cost-effective approaches to enhancing individual and team performance.

In addition to his role with Capelle Associates, John serves as a director of a US corporation and as a member of the faculty advisory board for the hospitality program of a US University. He is a regular conference presenter.

John completed his MA at the University of Edinburgh, his MS in Organization Behavior at California American University and holds his designation as a Certified Human Resources Professional (CHRP).

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Karen King, Vice President, has over 30 years of experience in education, training and consulting. She has worked in the business sector, in both municipal and provincial sectors, and in the education sector. Some of her prior positions have included developing and managing a province wide leadership program, and creating and managing a training and development department for a large international financial services organization.  

Karen has had a variety of consulting experiences with organization design projects, and currently has a coordinating role at Capelle Associates for task alignment, assessment and implementation projects.  

She has strong feelings about being in and creating environments that are conducive to optimizing and drawing out each person’s capability and potential. She enjoys learning new things, discussing ideas and playing the taiko.

Karen has a B.Sc. from the University of Waterloo, an M.Ed. from Brock University, and a graduate diploma in Early Childhood Education from York University. She is currently working on her MA in the History and Philosophy of Education at OISE at the University of Toronto.

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Bob Lavery, Director, Research and Analysis, has experience in the statistical analysis of complex situations. He has worked in the private sector in a variety of positions, including operating his own research, statistics and data management company. He manages our organization design benchmarking database, statistical analysis and research functions.

Bob has a BSc from the University of Toronto and an MSc from Western Ontario. He has a Ph.D. from Queen's University, and has completed post-doctoral work at the University of California. He has published in a number of professional journals and magazines.

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Christine Rothman, Manager, Client Services, has over 18 years experience in administration and office management and has developed expertise in streamlining office procedures. She has worked in various industries including; manufacturing, not-for-profit, educational and travel.

Christine is responsible for managing the office and implementing and improving the office and financial procedures at Capelle Associates.

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Capelle Associates Inc. also has a network of Associates who can provide specialized expertise as required.

Our Code of Ethics

Capelle Associates subscribes to the Uniform Code of Professional Conduct of the Canadian Association of Management Consultants. The purpose of this Code is to identify those professional obligations that serve to protect the public in general and the client in particular. The Code is also designed to identify clearly the expectations of members with respect to other members and the profession. The complete code can be seen at http://www.cmc-canada.ca. Ron Capelle, Raymond Daigneault and Dwight Mihalicz are Certified Management Consultants, and as such are committed to ensure that all the work of Capelle Associates Inc. conforms to this code.